Shipping Information

At Szele, we take great care in preparing and delivering your order with thoughtfulness and attention to detail. Below you'll find everything you need to know about our shipping process.

Where We Ship

We are pleased to offer shipping within Singapore, Malaysia, and to select international destinations.

If your location is not available at checkout, please feel free to contact us at hello@szeleofficial.com—we’ll do our best to accommodate your request.

Processing Time

All orders are processed within 1 to 3 business days. Once your parcel is on its way, you’ll receive a confirmation email along with tracking details to follow its journey.

For purchases made on weekends or public holidays, it'll be processed on the next business day.

Delivery & Rates

Singapore Orders
  • A flat shipping fee of S$5 applies to orders below S$80.
  • Free standard shipping is offered on orders S$80 and above.
  • Delivery takes approximately 2–4 business days after dispatch, excluding weekends and public holidays

International Orders
  • Shipping fees are calculated at checkout, based on your delivery address and preferred shipping method.
  • Delivery times vary by destination and may be affected by customs clearance.
  • Customers are responsible for any import duties or taxes imposed by local authorities.

Note: Do expect your parcel may take longer period if you order during peak period.

Order Tracking

You’ll receive tracking information via email once your order ships. Should you need any assistance, our team is always here to help.